The plastic inserts are missing on both levers. As with most of these locks setback is 2 3/4. Most do not and without the combination there is no way to know if the lock is operating properly. Also, without the combination it is a very involved process to reset the lock to accept a new combination.
It requires the back be removed, the lock disassembled, the combination chamber removed and the tumblers reset. The item "Kaba Simplex Ilco Unican LR1000 Pushbutton Lock" is in sale since Thursday, September 21, 2017. This item is in the category "Business & Industrial\Construction\Building Materials & Supplies\Doors & Fixtures\Locks & Locksets". The seller is "bake98" and is located in Oxford, Pennsylvania.This item can be shipped to United States.